Operations Manager

The Operations Manager apprenticeship is for candidates who have management experience and are working in a senior position or operational role. This could include team leaders or heads of departments looking to step into a managerial role and learn new skills.

Module 1 – Awareness of Self

Module 2-  Management of Self

Module 3-  Building Relationships

Module 4 – Finance, Technology & Sustainability

Module 5 –  Data & Decision Making

Module 6 –  Project Management

Module 7-  Operational Management

Module 8-  Managing People

Module 9-  Leading People

Module 10- Communication

Module 11 & 12 -Project report & portfolio preparation for apprenticeship assessment

The candidate completes the modules through online classroom sessions, led by their  TRS skills coach.

On completion, the  learner will have achieved a level 5 apprenticeship and an ILM qualification.

• Boost strategic leadership capability – Equip your staff to turn organisational strategy into effective operational plans that drive results and business growth.
• Increase work efficiency and performance – Apprentices learn resource management, continuous improvement, and data-driven decision-making, creating smoother operations and enabling informed decision-making.
• Build a strong internal leadership pipeline – Develop confident, skilled managers from within your workforce, reducing recruitment costs and improving retention.

• Gain advanced operational management skills – Learn planning, commercial awareness, and problem-solving to operate confidently at a higher level.
• Strengthen leadership and people-management abilities – Develop skills in coaching, communication, and stakeholder engagement needed for management roles.
• Improve career progression and recognition – Achieve a respected Level 5 qualification that opens doors to senior operational and team leader positions.

Large firms(+250 staff members) have 100% of course costs covered by their apprenticeship levy funds. For small and medium-sized businesses(less than 250 staff members), the government funds 95% of the course, with the employer contributing 5%. Sometimes, the 5% can be covered by through other funding opportunities, which means there are no costs at all. From April 2026, the 5% is not payable for apprentices under the age of 25.

There is no cost to the candidate who does the course. 

After completing the apprenticeship and gaining hands-on experience managing teams, projects, and resources, you can progress into roles such as Senior Operations Manager, Department Head, Project Manager, or even Director of Operations, supported by nationally recognised qualifications to boost your career. You can also continue your development by enrolling on a higher-level apprenticeship at Level 6 or 7.

Our enrolment process is straightforward. Once they have the approval of their employer, the participant: 

• completes an online application form 

• undertakes some online assessments 

• attends an onboarding call with the TRS enrolment officer 

After this, training begins. 

To start an apprenticeship, individuals must be 16 or over, living in England, and have the right to work in the UK. They must not be in full-time education when the apprenticeship begins.

Apprentices need to be employed and earning a wage, whether as a new recruit or an existing employee being upskilled. The role they’re in must be directly relevant to the apprenticeship and allow them to develop and practice the required skills.

They cannot be enrolled on another funded apprenticeship or DfE-funded programme at the same time.  

24 months