Support Services

TRS Training provides support services designed to underpin the delivery of our Apprenticeships and other courses. The services are free and are available to all TRS employers and learners. Specifically, they provide the type of support students might need access to achieve their full potential.  And they offer extra support alongside training to help employers successfully develop staff for business benefits.

Support for students

We offer our students support in areas including:


We ensure our apprentices are safe in the workplace and know how to keep safe online. Safeguarding support is available at any time from TRS’s safeguarding officers, Sadie Douglas, 07841444541, and Rachel Hulse, 07841 444537

See TRS Training Safeguarding Statement

Equality, diversity and inclusion

Apprentices who need additional support to achieve their qualifications can access help from TRS.  We are committed to providing a safe and respectful learning environment, and will ensure that it is inclusive so that all can achieve to the same high standard.

Health and wellbeing

TRS supports the wellbeing of its students.   We have two Mental Health Coaches who you can contact for support, Sadie Douglas, 07841444541, and Lee Johnston, 07841 444538.


In line with the Government’s Prevent strategy, TRS is committed to identifying any apprentices at risk of extremism or radicalisation.  We recommend all learners, employers and colleagues download the iReportit app by Raven Science.

Further information about how to protect yourself from and spot the signs of radicalisation and terrorism can be found at Staying Safe | Counter Terrorism Policing

Digital Skills

Proficient digital skills are vital to everyday life.  We can provide digital skills teaching to our learners, employers and colleagues, please ask your TRS contact for information.. Guidance on how to protect yourself online can be found at Stay Safe Online – Stay Safe Online 

Training support

TRS trainers are always on hand to discuss any issues students have with their training course.


TRS provides a high quality information, advice and guidance service to its students, enabling them to choose courses that will help them progress, and helping them plan their long-term career. We were recently awarded the matrix Standard.

Support for employers

TRS trainers and staff provide employers with support for the successful implementation of apprenticeships in their organisations. In addition, we can provide information and advice on a range of services related to human resource management and development, as well as offer assistance in the areas of safeguarding, equality and diversity, and employee health and wellbeing. We also offer a free recruitment service for employers wanting to take on new staff through apprenticeships.

Please contact your TRS trainer if you need to access any of these support services.