Duration

60 hours delivered over 5 weeks

Content

  • Freight Forwarding Essentials(delivered by BIFA) 
  • Customs Essentials(delivered by BIFA) 
  • Dangerous & Hazardous Goods & their Modal Restrictions (delivered by TRS)
  • Customer Service Standards, Complaint Handling Processes & Business Relations (delivered by TRS)
  • Understanding Sustainable Logistics & Carbon Footprints

Outcomes

  • TRS completion certificate
  • BIFA attendance certificate

Method of delivery

Online

Benefits to businesses

  • Provides a comprehensive introduction to freight forwarding and customs essentials for staff
  • Develops candidates’ customer service & business relationship skills
  • Develops understanding of sustainability issues and practices in logistics
  • Significant discounts on industry-standard training thanks to funding

Subsidised by

Norfolk County Council & Suffolk County Council

Cost to employer

  • £200 +VAT pp for SME

  • £600 +VAT pp for large employer (250+ staff)

Cost to individual

There is no cost to the individual taking the course, regardless of whether they are employed or unemployed. If employed, then their employer must make a financial contribution of £200 +VAT pp for SMEs or £600 +VAT pp for large employers. (250+ staff)

Eligibility

Candidate must

  • Be living and/or working in a Norfolk or Suffolk County Councils postcode area
  • Be aged 19 or over
  • Not have done a skills bootcamp since 1st April this year

Employer commitments

  • Release candidate to attend the online training sessions
  • Commitment to move the employee into a new role with additional responsibilities within freight forwarding
  • Commitment to provide the employee with new responsibilities using skills and knowledge gained through the Skills Bootcamp
  • Contribute to feedback on the course

To find out more about this course, please call 01744 809 010, email info@trstraining.net or complete our blue contact form on this page.