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Matrix accreditation shines light on TRS team

  • Post category:News / Success

TRS Training has achieved the matrix Standard after receiving independent accreditation as a leading provider in its field.

Specifically, the matrix Standard accreditation is reserved for organisations that offer a high-quality information, advice and guidance service.  Therefore, it is only awarded after a rigorous assessment of company practices.

To explain, the review of TRS highlighted how we had strengthened resources across online learning. Also, it describes how we have boosted staffing support in academic subjects. Additionally, it recognises how these measures lead to progression for apprentices.  Alongside this, the report references the newly-appointed recruitment and delivery team as a significant development in the practices of TRS and our wider partners. Furthermore, it recognises how TRS employees have embraced new strategic objectives. Moreover, we are also very pleased that the review singled out our efforts to surpass national benchmarks in learner achievement. 

Matrix assessor’s comments

Matrix assessor, Steve Murphy, also wrote about how agile TRS has been. In particular, the report acknowledged how contemporary issues such as mental wellbeing and awareness of modern slavery are embedded in our teaching and culture. Steve’s comments in the report include: 

“Learners speak very highly of their trainers, describing them as absolutely brilliant, unbelievable and very patient.”

“The quality systems in place are thorough, robust and followed assiduously.”


“The positivity of the staff in working for the organisation shines through.”

Matrix represents quality

The matrix Standard is an exclusive quality mark. It assesses and measures advice and support services. 

Kevin Birch, TRS director, says:

“Moving from apprenticeship frameworks to the new standards has been a significant and demanding milestone for the organisation. Against this backdrop and other recent changes in our industry, recognition as a leading provider of information, advice and guidance against is no mean feat. Indeed I’m very proud of every team member for the effort they put into helping our clients and students achieve incredible things. This award recognises their daily efforts.”

Credit to TRS training director

Bev Ellis, training director at TRS, spearheaded the systems and best practice that led to the matrix accreditation. Kevin adds:

‘Bev has done a brilliant job, spending many hours getting policies and procedures designed and rolled out. Ultimately, she deserves full credit as, without her, we would not be celebrating this important achievement.’

The Department for Education is the awarding body for the matrix Standard. The system helps training providers, such as TRS, to improve services. To achieve accreditation, TRS was benchmarked against best practice and had to meet the full standard. To clarify, the award is only granted when advice and guidance efforts deliver measurable results.

Fantastic achievement

Roger Chapman, Head of the Matrix Service for The Growth Company, said:

“This is a fantastic achievement for TRS Training, and I would like to congratulate the team on their success. We believe that at the heart of high-quality advice and support services are strong leadership, excellent service and a focus on continuous improvement, all underpinned by effective use of the resources available.  The matrix Standard is designed to benchmark organisations against best practice in these areas. With their accreditation success, TRS is working to provide the best possible support to their clients.”

To conclude, TRS joins a prestigious list of universities, voluntary organisations and other training providers that have achieved the required standards to become matrix-accredited.