The Supply Chain Warehouse Operative (SCWO) apprenticeship trains individuals to perform various roles in a warehouse environment. This includes unloading and checking goods, storing them, picking products for customer orders, and preparing them for shipment. Operatives may work in small centres or large buildings with shift patterns.  While a driving license is not essential, it may be advantageous for access to distribution centres. Warehouse operatives interact with other team members and are supervised by leaders or managers. Their main responsibilities include safely handling goods, accurately storing and picking products, and packing them without damage. They may also operate mechanical handling equipment in line with safety regulations. Typical job roles include warehouse assistant, forklift truck operator and picker store person.

Role requirements

Individuals in this role are highly competent in using industry-recognised systems and associated services (e.g. traffic/warehouse management systems) and will be able to work under pressure to tight deadlines. A supply chain warehouse operative will often be required to be flexible and work shifts including 4-on-4-off, days, nights, evenings and weekends.

Employer commitment

An employer must be prepared to provide the learner with the opportunity to carry out work and be part of projects which will enable the learner to produce substantial evidence towards their qualification.

In order to ensure the successful progression of the learner, we request that employers participate in joint reviews of the learner’s progress at regular intervals throughout the apprenticeship.

This ensures continued and positive progress through the apprenticeship. It will also provide the opportunity to discuss and agree how any issues are to be resolved and how additional stretching and challenging activities can be built in.


The duration of this apprenticeship is minimum 12 months and an independent end Ppoint assessment must be completed at the end in order to pass.

What skills do staff develop?

Supply chain warehouse operative apprentices gain the competence to perform a variety of tasks in line with health and safety legislation, company procedures and sustainability regulations.

  • Conduct workplace risk assessments
  • Receive products
  • Store & pick products
  • Dispatch products
  • Decant & pack
  • Communicate verbally & in writing with customers, colleagues, and managers.
  • Load & unload products
  • Use tools & equipment to aid product handling.
  • Use IT & digital systems.
  • Comply with GDPR and cyber security.
  • Select, prepare, and use packaging materials that reduce waste
  • Support scheduled and unscheduled stock-taking activities
  • Segregate resources for reuse, recycling and disposal.
  • Follow equity, diversity and inclusion rules.
  • Conduct handover activities


The learner will be required to have or achieve level 1 English and Maths and to have taken level 2 English and Maths tests prior to completion of their Apprenticeship

Training and support from TRS

TRS will work with the employer to develop a training plan for the apprentice and our trainer-assessor will visit the apprentice within the work place at least once per month in order to support their learning and development. They will also be supported between visits by off-site information, advice, guidance, academic progress and technical competence support. We will ensure that all learning needs are being met in order to ensure successful progression against all elements of the apprenticeship. The apprentice will be required to demonstrate continuous and sustained progress towards their End Point Assessment.

Independent End Point Assessment

An independent end point assessment is carried out by an independent assessor who will then decide whether to award a pass or a distinction.

Find out more

If you are an employer seeking apprentices for an existing programme, or want to work with TRS to start your own apprenticeship programme please contact Andy on 07719 031203 or complete the blue Request More Info form on this page.